Meet the Team
We are a small team of talented professionals with a wide range of skills and experience. We love what we do, and we do it with passion.
Dr. Jonathan Hoistad
Dr. Jonathan Hoistad received a B.A. in Psychology from the University of Minnesota, a M.A. in Developmental Psychology, and a Doctorate in Clinical Psychology from the California School of Professional Psychology. He is a licensed psychologist in both Minnesota and Wisconsin. His clinical practice includes consultation in behavioral health, family practice medicine, pre-surgery psychological evaluations, court consultation, school consultation, social service consultation, as well as teaching and supervision of psychology interns. Dr. Hoistad believes that working in partnership with his patients to provide care, compassion, and understanding creates the best outcomes for the services he provides.
Email me: firstname.lastname@example.org
Areas of Specialty:
Assessment of Emotional and Cognitive Functioning
Autism Spectrum Disorders
Assessment of Medication Response
Pre-Surgery Health and Behavior Assessments
Dialysis and Transplantation
Wellness Development; Strategies for Compensating
Evaluation of mental states and emotional functioning after trauma, stroke, and critical care incidents
Individual/Group/Staff Psychological Supervision
Clinic Development and Behavioral Health Supervision
Court, Social Service, and School Consultation
Director of Outreach + Intake Services
My passion, people. I like to connect with people, especially when I have the chance to positively impact someone’s life. I have been with the Natalis Outcomes team since 2016, and love what I do day in and day out. When I am not in the office you can find me at the gym, playing tennis, or hanging out with my dog Cali.
Even when I was a child, I knew I was put on earth to serve others. I started working in the health care field in 1988 and haven’t looked back. I believe that we were all put here to make humankind better and I work to be a part of that. When I had the opportunity to work at Natalis Outcomes I knew I was a part of something much bigger – I was home! When I’m not working, I enjoy the outdoors, hanging out with my family and friends, and spending time with my granddaughters.
I started my career working in human resources for a wonderful company in the human services field. After that, I worked for a number of years as the Director of a nonprofit doing amazing work in Haiti. Now, full circle complete! I am back working in human resources and office administration at Natalis Outcomes with an amazing group of people! In my free time, I love spending time with my husband and teenage daughter, our two BIG dogs, and one crazy cat.
Director, Health Care Management
In my daily work, I enjoy supporting the provider to be efficient and resourceful in connecting clients to the care and resources they need. I started at Natalis Outcomes in February 2020 and have been assisting Dr. Hoistad with this schedule and clinical cases. When I am not in the office, I’m either watching Netflix, exercising, or cooking.
Favorite organization: Planned Parenthood
My favorite thing to do when helping our clients is assist with goals under the “other” category. I love working with my clients to problem solve for solutions to seemingly impossible tasks! The best thing about the clients that I work with is that we work together using patience and understanding to achieve the goals that they’ve set up.
Favorite organization: Save the Boundary Waters
My favorite thing when working with a client is building rapport and a strong foundation to best support their goals. The best thing about our clients is their optimism. Despite some bumps in the road, our clients find the silver lining and pursue an ideal future.
Favorite organization: Second Harvest
My favorite thing to do with our clients is to listen, and the best thing about the clients we serve is their individuality.
Favorite organization: “Celebrate Me Week” (It’s a self-esteem camp for kids going into 7th grade)
My favorite thing to do is help a client find affordable, stable housing. I find that everything else in their lives starts falling into place once they know they have a place to lay their heads each night. I love being able to find common ground with my clients, to build trust and to know that I can help them connect with services which will enhance their lives.
Favorite organization: Voices for Racial Justice
My favorite thing to do when helping clients is finding resources or programs to refer my clients to, knowing that it fits their interests and will help them meet their goals. The best thing about the clients we work with are the conversations we have and the stories they share. Every day I get to practice empathy and compassion as I interact with clients and listen.
Favorite organization: Fred Wells Tennis and Education Center
My favorite thing to do with our clients is to help them with the citizenship process. I like working with the immigrant/refugee population. I also like the psychological evaluation process.
I’ve worked in Social Services for 25+ years in a variety of medical and adult foster care setting. I have a passion to assist individuals to have a broader quality of life. I enjoy decorating, traveling and spending time with my family.
Favorite organization: Bridging
I really enjoy helping our clients through the process of Bridging (mostly because it’s the last step to stable housing). Each of our clients is different and unique which keeps it interesting. Each client has their own story.
I really enjoy our clients, making them feel empowered and motivated to take charge of their health appointments and medications. I think getting to know each client individually and developing a professional relationship with each client. There are some clients that are on their 8th H&W so I feel like I have more of a rapport with them.
Favorite organization: Feed My Starving Children.
I think the best thing about the clients that we work with is that they have so much perseverance. I like to remind the clients that we work with on the little successes and celebrate them together.
I love creating relationships with clients and being able to be with the client in every step of their journey. The best thing about the clients that we work with is that every individual is unique and has different needs which presents new and rewarding challenges to the work that we do.
I started to work in mental health since 2013 as an administrative assistant and love doing what I do every day to make the provider and client meeting go smoothly. In my free time, I enjoy cleaning my house and cooking for my family, we love to eat pho and egg rolls.
I believe in treating others the way that you want to be treated. I was always told by my mother that I was a natural born helper. Helping others makes me feel good because I love to see others smile. I believe that as a Case Manger I can help clients take back a piece of their life one step at a time.
I feel blessed to have a nursing career of over 20 years that has been filled with helping people. I love to see clients work toward their health goals no matter how big or small. I strive to connect with clients in a way that is honest, compassionate, and understanding. My goal each day is to meet someone where they are in their health journey and hopefully make a difference in some way.
I have worked in human resources now for 10+ years and I wouldn’t trade that for anything. I believe that all people need a little push to keep them going in the right direction. In my free time I enjoy camping, riding my side by side, building old cars with my husband and spending time relaxing with my dogs.
Favorite Organization: The Trevor Project
One of the greatest experiences that I could have, is seeing those that I work with closely succeed in any goals that they set out for themselves. This is especially true when it comes to our clients. I want to help those that are in need realize that they can accomplish their goals. When I am not in the office, I enjoy working out and cooking.
Loveline Ngu is a Board Certified Psychiatric Mental Health Nurse Practitioner who treats patients across the lifespan. She completed her Master of Science Degree in PMHNP at Walden University. Loveline earned a Bachelor of Science Degree in Nursing from Metropolitan State University. She received an Associate Degree in Nursing from the College of St Katherine and an Associate Degree in Law from the University of Dschang in Cameroon. Loveline provides medication evaluations, ongoing medication management and enjoys working together with patients to formulate an integrative and holistic plan that promotes wellness. Loveline advocates for her patients and has worked in the health care field for 22 years.
My greatest joy in this field is being able to help clients achieve their goals one step at a time. Being able to create relationships and watch them do things that they may have thought impossible is one of the most rewarding feelings. They come to find that they are their own biggest hero’s who just needed a bit of compassion and encouragement. I also love being a part of that journey with them. In my spare time I enjoy being surrounded by my family and investing in my own financial literacy.
Favorite organization: People for Ethical Treatment of Animals
I have a huge passion for creating change. I want to help make a positive impact on our client’s lives, and help them grow through every step along the way. When I’m not working, I enjoy being outside, reading, and spending time with my dog and cat.
Favorite Organization: CAPRW
For me there is no better feeling in the world than to help someone in a meaningful, concrete way that genuinely improves their quality of life. That holds true in every aspect of my life. Whether I’m with my wonderful family, my friends, or in my role at Natalis, my first priority will always be service to others.
Favorite Organization: Bridging
Helping others achieved the highest they can achieve has been my lifelong goal. I love working in a close diverse setting, promoting independence, support, and guidance. Working alongside with others gives me the greatest joy I could ever ask for. I have an Associate degree in Human Services and a bachelor’s degree in social work. When I am not working, I enjoy spending time with my family and being outdoors.
Favorite Organization: Planned Parenthood
I am passionate about fostering progressive change through various means of support for the underrepresented communities impacted by faulty systemic policies and systemic oppression. I strive to support individuals through mental health awareness, advocacy, and inclusivity. I recently graduated from UMN-TC with my BA in Biology, Society, and the Environment with a double minor in Developmental Psychology and Public Health. I am 1 of 8 children and a First-Generation college student of Hmong refugees hoping to accomplish holistic healing within my community to improve the conditions of our future generations to come.
Being able to advocate for others and get them the help they need is something I’ve always wanted to do within my career. It’s the reason why I decided to study psychology at the University of Minnesota Duluth, as well as why I chose to enter the social services field.
When I am not working, I enjoy going on walks, reading, and cross-stitching!